Cleveland Clinic is a multi-specialty health facility located in Cleveland, Ohio, to provide patient care through innovation, compassion, and cooperation. The clinic has been going through a significant transformation as it grows. Cleveland Clinic was restructured to create an effective and successful hospital system, prioritizing patient care based on specialty. The hospital system was also rationalized facilitated the tight coordination of care across locations.
Cleveland Clinic Electronic Records
The electronic records were integrated into the network, promoting the quality and safety of the patient’s experience in the hospital. Implementing information technology in the Cleveland Clinic enabled the efficient management of the clinic’s financial, administrative, and clinical systems (Porter & Teisberg, 2009). This facilitated the creation of more comprehensive health records, including test values, digital data and images, and the doctor’s report. Furthermore, there was a focus on wellness, beginning with the employees.
Cleveland Clinic Wellness
I agree with the focus on wellness to improve the effectiveness and success of the hospital system. Therefore, the patient’s and healthcare worker’s wellbeing is optimized in the long run. This is because the improvement of the wellness of the clinic workers would improve wellness over the long run. The focus on wellness reduced the risk for readmissions, thus the legal cost (Vu et al., 2016). Additionally, incorporating information technology in the provision of healthcare would make the system more effective.
I, however, would agree with the implemented payment system that involves the negotiation and reimbursement of the payer rates. The simplification of the clinical bills may make them less comprehensive. This may ultimately reduce the accuracy of these documents. I would have retained the previous billing system to maintain the accuracy and transparency of the health records (Coppler et al., 2016). The use of IT would facilitate the creation of comprehensive records.
- Coppler, P. J., Rittenberger, J. C., Wallace, D. J., Callaway, C. W., & Elmer, J. (2016). Billing diagnoses do not accurately identify out-of-hospital cardiac arrest patients: an analysis of a regional healthcare system. Resuscitation, 98, 9-14.
- Porter, M. E., & Teisberg, E. O. (2009). Cleveland Clinic: Transformation and Growth 2015. HBS Case, (709-473).
- Vu, M., White, A., Kelley, V. P., Hopper, J. K., & Liu, C. (2016). Hospital and health plan partnerships: The Affordable Care Act’s impact on promoting health and wellness. American health & drug benefits, 9(5), 269.